Frequently Asked Questions

Everything you need to know about shopping with Electro & Company.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days. International orders can take between 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the item back at our warehouse.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I care for my Electro & Company garments?

To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal label of every garment.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.